Privacy Policy
Michigan Health Specialists is committed to protecting the privacy and security of the information you share with us.
This policy describes how Michigan Health Specialists ("MHS", "we", "us") collects, uses and safeguards information collected through mihealths.com and in the course of providing care. Your protected health information is additionally governed by HIPAA and our Notice of Privacy Practices, available at any clinic.
Information we collect
We collect information you provide directly to us — for example when you request an appointment, complete a contact or newsletter form, or communicate with our staff. This may include your name, date of birth, phone number, email address, mailing address, preferred clinic or provider, insurance details and the reason for your visit.
We also collect limited technical information automatically, such as browser type, device type, referring page and pages viewed. This information is used in aggregate to keep the site working and to improve it.
How we use information
- To schedule, confirm and follow up on appointments
- To provide, coordinate and bill for medical treatment
- To respond to questions and requests you send us
- To send practice updates or newsletters you have asked to receive
- To meet legal, regulatory and accreditation obligations
- To maintain the security and performance of our website
Protected health information
Health information you share with MHS as a patient is protected health information under HIPAA. We use and disclose it for treatment, payment and healthcare operations, and otherwise only as permitted or required by law or with your written authorization. Our full Notice of Privacy Practices explains your rights in detail, including your right to access, amend and request restrictions on your records.
Sharing information
We do not sell your personal information. We share information only with those who need it to serve you — including hospitals and specialists involved in your care, your health plan for payment purposes, and vendors who support our practice under contracts requiring them to protect your information. We may also disclose information when required by law, court order or public health authority.
Website communications
Email and web forms are not secure channels. Please do not send detailed medical information, test results or sensitive personal data through this website. For clinical questions, use the patient portal or call your clinic directly.
Cookies
Our website may use cookies and similar technologies to remember preferences and measure site usage. You can disable cookies in your browser settings; some parts of the site may not function as intended if you do.
Third-party links
Our site links to third-party services such as the patient portal and social media pages. Those services have their own privacy policies, and this policy does not apply to them.
Data security
MHS maintains administrative, physical and technical safeguards designed to protect personal and health information against unauthorized access, disclosure, alteration and destruction. No method of transmission or storage is completely secure, but we review our safeguards regularly.
Children's privacy
Our website is not directed to children. Information about pediatric patients is collected from a parent or legal guardian in the course of care and handled under the same protections described here.
Your choices
You may unsubscribe from newsletters at any time using the link in the message. You may request access to, or correction of, your medical records by contacting the medical records team at your clinic.
Changes to this policy
We may update this policy from time to time. Changes take effect when posted to this page.
Contact us
Questions about this policy or your privacy rights? Call (810) 235-2004 or reach us through our contact page.
Talk to our team
Our staff can walk you through records requests, privacy questions and billing.