Medical Receptionist / Patient Services Rep
Own the front-office experience — the first person our patients meet and the voice they hear on the phone.
About this role
- Full-Time and Part-Time openings
- Flint · Flint Township · Burton · Grand Blanc
- Monday–Friday. No weekends.
You are the first person our patients meet and the voice they hear on the phone. This role owns the front-office experience — and we are looking for someone who stays warm and unflappable even when the waiting room is full.
What you'll do
Welcome and check patients in and out; keep demographics and insurance information accurate
Answer and route a high volume of calls; schedule across all four of our offices
Verify insurance eligibility and collect copays and balances
Manage the daily schedule, work cancellations, and scan documents into the chart
What you need
- High school diploma or equivalent
- Front-desk, medical office, or strong customer service background preferred
- Careful, accurate data entry and excellent phone manner
- Comfort with scheduling and EHR systems — Epic experience is a plus
Strong candidates from retail, hospitality, or call center backgrounds are welcome. Bilingual candidates are especially welcome.
Michigan Health Specialists is an Equal Opportunity Employer.
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Complete the online employment application — it takes about ten minutes and your role is prefilled.